Privacy policy

Do A Dot Art® values your privacy and is committed to protecting your personal information.

Information We Collect

We collect only the information needed to process your order, provide customer service, and improve your experience. This may include your name, email address, phone number, shipping address, and payment information.

How We Use Information

  • To fulfill orders and process payments

  • To communicate about your order or account

  • To send promotional emails (only if you opt in)

  • To send promotional text messages (only if you opt in)

  • To improve our website and customer experience

We never sell or share your personal data with third parties for marketing purposes. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text Message (SMS) Marketing

If you opt in to our text message program, Do A Dot Art® will send recurring marketing and promotional text messages to the mobile number you provide, including new product announcements, sales, and cart reminders. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent to receive text messages is not a condition of any purchase.

We collect your mobile number only when you provide it and affirmatively opt in, whether through a sign-up form on our website, at checkout, or by texting us. We use it to send the messages described above and to provide customer service. We share it only with the service providers who operate our messaging program on our behalf, such as our text message platform and mobile carrier partners, and only so they can deliver those messages. Text message originator opt-in data and consent are never shared with any third parties and are never sold. You may opt out at any time by replying STOP, and you may request deletion of your mobile number by emailing orderprocessing@dotart.com.

Abandoned Cart Text Messages

Do A Dot Art®'s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages by text message. Cart reminder text messages are sent only to customers who have opted in to our text message program.

Data Security

All transactions are encrypted and processed securely. We follow industry best practices to protect your data.

Cookies

Our site uses cookies to enhance your shopping experience, keep track of the items in your shopping cart, and analyze site traffic. You can choose to disable cookies through your browser settings.

Your Rights

You may request access, correction, or deletion of your personal data by emailing orderprocessing@dotart.com.

Accessibility

We are committed to making our website accessible to all customers, including those with disabilities.
If you experience any difficulty accessing content, please contact us at orderprocessing@dotart.com with “Accessibility Support” in the subject line. We’ll make every effort to accommodate your needs.